CASE STUDIES AND TESTIMONIALS
You can really say whatever you like about yourself on your website, in your promotional material, on Twitter, Facebook, in press releases, etc.. Why should anyone believe you? However, what if someone else says something really good about you?
A customer saying your customer service was excellent, that you were knowledgeable and friendly, that you pulled out all the stops to help them, is what will make you different from your competitors. It is why a customer will choose you above your competitor. Yes, we don’t deny people are driven by price, but excellent service and quality still tip the balance for most.
If you use LinkedIn, ask people who have worked with you to recommend you.
A strong endorsement of your products and services carry a huge amount of weight and help you to win clients and then increase their loyalty. Use them everywhere possible – company literature, website, PR, exhibitions, blogs, tweets, Facebook.
We develop in depth “case studies” and go into detail about what you did to really demonstrate to readers how you handle customers, even difficult ones. It will provide them with an insight into the culture of your company and make them understand what differentiates you from your competitors.